Early Access — Fall 2026

Stop Losing Customers Between the Call and the Repair

The Operating System for Modern Repair Shops

Top Tech OS helps repair shops capture missed calls, automate customer follow-up, generate more reviews, organize leads, and improve customer communication — without replacing the tools you already use.

Join the Waitlist → See What's Coming
★★★★★ 4.9 Google Rating
📍 Houston, TX · Since 2008
🔧 Built inside a real repair shop
📅 16+ years in the industry

Not theory. Not mockups. Built from 16+ years running Top Tech Experts.

Top Tech OS — Dashboard
Main Menu
Dashboard
Missed Calls
Follow-Ups
Reviews
Lead Pipeline
Customers
Settings

Good morning, Alex 👋

Monday, June 8 · Houston, TX
Missed Calls
4
↑ Needs action
Follow-Ups Due
11
↑ Today
Devices Ready
7
Notify customers
Reviews This Month
23
↑ 14% vs last
🚨
Revenue Leaks Detected
7 estimates not followed up  ·  Potential value: $1,420
Fix Now
Revenue Pipeline $8,420 open
12 open estimates 68% follow-up rate
📲
Missed call — text-back sent(832) 555-0142 · "Laptop screen broken"
2m ago
📋
Estimate follow-up sentMaria G. · $240 motherboard repair
18m ago
⭐
Google review receivedJames R. left a 5-star review
1h ago
🚨 Revenue Leaks — 7 estimates not followed up. $1,420 at risk today.
📲 Missed call text-back sent in under 30 sec. Customer replied within 2 min.
⭐ Review rate up 14% since automation activated last month.
📋 11 follow-ups due today — all queued automatically.
Top Tech OS AI Presenter Your AI Insights
The Problem

Repair Shops Lose Revenue in the Gaps

Most repair shops already have software for tickets and inventory. The problem is what happens between customer interactions.

📵

Missed calls go unanswered

That customer didn't wait — they called your competitor.

📄

Estimates sit unopened

No follow-up means no approval. Revenue disappears.

🔔

Completed devices aren't communicated

Customers don't know their device is ready. You're holding inventory.

⭐

Happy customers leave no reviews

Without a system, review requests never get sent.

Most repair software manages your tickets.

Top Tech OS manages your customers.

There's a gap between doing the work and growing the business. We're building the layer that closes it — so every interaction becomes an opportunity, not an afterthought.

Top Tech OS is being built to close those gaps — one automation at a time.

In development — Fall 2026 launch
What's Coming

Six automations.
One communication layer.

📲

Missed Call Text-Back

Automatically respond when a customer calls and nobody answers. They know you received them — before they call someone else.

Automation
📋

Estimate Follow-Up

Stay in front of customers before they choose another shop. Timed, natural follow-ups that nudge approval without feeling pushy.

Follow-Up
🔔

Device Ready Notifications

Automatically notify customers the moment their repair is complete. Less waiting, faster pickup, better experience.

Customer Communication
⭐

Review Automation

Generate more Google reviews without manual effort. Send review requests at the right moment, when satisfaction is highest.

Reputation
📊

Lead Pipeline

Track potential customers and business opportunities in one place. No more lost leads falling through the cracks.

Growth
🔁

Customer Reactivation

Reconnect with past customers who haven't visited in a while. Bring them back before they forget you exist.

Retention
Works With Your Stack

Works Alongside Your Existing Tools

Top Tech OS is designed to complement the software you already use. No complicated migrations. No ripping out your existing systems.

🔧
RepairDesk Planned
⚙️
Syncro Planned
🎯
SherpaDesk Planned

These are planned integrations. Top Tech OS adds the communication and growth layer on top of your existing repair management software — not a replacement.

Our Story

Built Inside a Real Repair Shop

Top Tech OS wasn't built in a boardroom. It was built inside Top Tech Experts — a real computer repair and IT support company serving Houston since 2008.

We ran into the same problems every repair shop runs into. Missed calls. Forgotten estimates. Happy customers who never left a review. Jobs that were done but customers who didn't know it yet.

So we built the automations ourselves. They worked. And then we realized — every repair shop has this problem.

Top Tech OS is what we built for ourselves, packaged for the rest of the industry.

🔧

This isn't software created by marketers. It's software built by a repair shop, for repair shops.

Top Tech Experts

"We built the automations for our own shop first. When they worked, we knew we had something worth sharing."

— Alex Hoffmann-Diaz, Founder · Top Tech Experts

16+
Years in operation
4.9★
Google Rating
HTX
Houston, Texas
2008
Founded
Coming Soon

🚀 Growth Campaigns

Launch proven repair-shop marketing campaigns with one click. No copywriting. No setup. Just results.

🎒

Back to School Tune-Up

Reach past customers before school starts. One click. Done.

🎄

Holiday Device Health Check

Bring customers in before the holidays. Pre-written. Pre-timed.

🔁

Customer Reactivation

Win back customers who haven't visited in 6, 12, or 18 months.

💰

Tax Season Upgrade Campaign

When refunds hit, customers spend. Be in their inbox first.

Founding members get first access to every campaign as it launches.

Early Access

Be First in Line

Early access opens Fall 2026. Join the waitlist to receive founding member pricing, beta invitations, and product updates.

No spam. No commitments. Just early access when we're ready.

Limited Availability

Founding Beta Program

Limited to 8 repair shops. Shape the product from day one.

✓ $26/month — lifetime rate
✓ Lifetime founding pricing
✓ Direct access to founders
✓ Help shape future features
Apply for Founding Beta →

8 spots. First come, first served. No obligation until launch.

Founding Member Pricing

Lock In Early Pricing

Founding Member
Top Tech OS
$49/month

Limited founding member spots available. Lock in early pricing before public launch.

Missed call text-back automation
Estimate follow-up sequences
Device ready notifications
Review automation
Lead pipeline tracking
Customer reactivation campaigns
Founding member onboarding
Secure Your Spot →

Pricing subject to change after public release. Founding member rate locked in at signup.

Who It's For

Built for Every Kind of Repair Business

If your business takes in devices, talks to customers, and depends on communication to close jobs — Top Tech OS is being built for you.

🖥
Computer Repair Shops

From single-location shops to multi-tech operations.

📱
Cell Phone Repair Shops

High volume, fast turnaround — automation matters most.

⚡
Electronics Repair Businesses

Tablets, game consoles, audio equipment, and beyond.

🌐
Managed Service Providers

Client communication and follow-up at scale.

🔧
Hybrid Repair + IT Companies

Like us — doing both and needing one communication layer.

Common Problems We Help Solve

Sound Familiar?

📵
Missed Calls

Customers call, nobody answers, they move on. Top Tech OS texts them back instantly.

📋
Estimate Follow-Up

Estimates go out and disappear. Automated follow-up keeps you in front of the customer.

⭐
Review Generation

Happy customers rarely leave reviews on their own. Automation sends the ask at the right moment.

💬
Customer Communication

Customers don't know their device is ready. Status updates go out automatically.

📊
Lead Tracking

Potential jobs fall through the cracks with no system to track and follow up.

🔁
Customer Retention

Past customers forget you exist. Reactivation campaigns bring them back before they go elsewhere.

FAQ

Common Questions

Is Top Tech OS a RepairDesk replacement? ↓
No. Top Tech OS works alongside your existing repair management software. RepairDesk handles your tickets, inventory, and POS — Top Tech OS handles customer communication, follow-up, reviews, and lead management. They complement each other.
Does Top Tech OS integrate with RepairDesk? ↓
RepairDesk integration is planned. We're also planning integrations with Syncro and SherpaDesk. Founding members will get early access to integrations as they launch.
Does Top Tech OS work for MSPs? ↓
Yes. Managed service providers need the same communication layer — missed call follow-up, estimate nudges, client reactivation, and review generation. The workflows translate directly to MSP operations.
Can I keep my current software? ↓
Yes. That's the whole point. Top Tech OS is not a migration. It sits on top of the tools you already use and adds the communication and growth layer you're currently missing.
When does Top Tech OS launch? ↓
Early access opens Fall 2026. Waitlist members get founding member pricing, beta invitations, and product updates before public launch.
What is the founding member price? ↓
$49/month for founding members who join the waitlist before public launch. This rate is locked in at signup. Pricing is subject to change after public release.